Frequently Asked Questions
Everything you need to know about our luxury fragrances.
Are the perfumes sold on your site 100% authentic?
Yes, every fragrance at Perfume Dubai is 100% authentic and sourced directly from authorized distributors or the original brands. We do not sell fakes, knock-offs, or imitations.
How long does shipping take within the UAE?
For orders within the UAE, we typically offer next-day delivery. Orders placed before 2:00 PM are often processed and delivered within 24 to 48 hours.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping costs and delivery times vary based on the destination and will be calculated at checkout.
What is your return policy for fragrances?
Due to the nature of beauty products, we only accept returns on items that are unopened, unused, and still in their original shrink-wrapped packaging within 7 days of purchase.
How should I store my perfume to ensure it lasts?
To maintain the integrity of the scent, store your perfume in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as in a bedroom drawer rather than a bathroom.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard), Apple Pay, and Cash on Delivery (COD) for orders within the United Arab Emirates.